Country: Germany
Founding year: 2018
Key technologies: Healthcare Technologies, AI
Team size: 5
Member of incubators/ accelerators/ programmes: Alumni: OHA Osnabrück Healthcare Accelerator, Digital Hub Accelerator, Start-ups Meet Healthcare Providers Programme
We bundle communication in the care sector in one app. We have developed the intuitive communication platform to network the care sector. Individual modules are customised to the needs of the user groups. This building block for asynchronous telemedicine reorganises paper-based and disjointed processes, digitalises workflows and increases patient safety through the availability of important information.
About the Solution: Care app (“Sorge-App”)
URBAN TECH Challenge: Barrier-free usability solution for digital health applications
Challenge owner: NOVAZOON GmbH (Germany)
Sector: Health Tech
Funding received: up to 27000 EUR
Type: Software
Customer focus: B2B
Target Market: Global
The Solution enables care communities or care arrangements consisting of outpatient care services and informal caregivers, which are primarily family caregivers, to organize the entire day-to-day care. The Solution’s functional scope includes newsfeed, task management, messenger, and a dashboard with, for example, important contact or emergency data. People in need of care can
also become part of a care arrangement with the Alexa functionalities developed in the MVP phase, living self-determined lives at home for longer. The different user groups are connected to the platform according to their needs and potential barriers to allow for a high level of usability and great user experience.
Much emphasis was placed on creating a barrier-free offering. This was implemented using three pillars:
The app is developed taking into account international guidelines for accessibility, including text readability (font sizes, typography, contrasts), the use of text alternatives (esp. video and audio content), and UI elements (contrasts, color as the sole means of information).
Curated content is made available to family caregivers, which is displayed AI-supported. Simple checklists as well as tips and tricks in text form are provided for use cases such as organizing doctor visits or ordering aids (e.g. care bed).
Patients without access to mobile devices can be connected to the platform without digital barriers and voice-controlled thanks to our Alexa functionalities, which were specially developed in the MVP phase. Using the Alexa functionalities, they can be reminded, for example, of a late visit by the outpatient service.